Our process is designed to feel clear and collaborative. Here’s exactly what happens when you decide to work with Myraux Consulting, step by step.
The first step is as simple as getting in touch with us. On our website you will find a short form where we ask for a few basic details about your business, such as your industry, your location, and the challenges you are currently facing. This is not a long or complicated questionnaire. The goal is simply to give us enough context to start thinking about where you are and where you want to be. If you prefer, you can also email us directly, but the form ensures we capture everything in one place.
Once we receive your request, we begin our research. We look into your business by reviewing your online presence, examining your competitors, and studying your local market. If you are a café, for example, we might review the cafés in your neighborhood, see how they are positioning themselves, and check their reviews to understand how they compare with you. If you are a salon, we might examine trends in booking systems, pricing strategies, and customer loyalty programs. The purpose of this step is to make sure we arrive at the meeting already informed, so you don’t have to spend the entire session explaining the basics.
When we meet, either in person or virtually, we dedicate about an hour to talking with you. This is a true back-and-forth conversation. We ask you about how your business started, what motivated you, what your goals are, and where you feel you are struggling. We also listen carefully to your story, because often the details that owners overlook are the ones that reveal the greatest opportunities for improvement. This step is not just an interview. It is a chance for you to reflect on your business while we guide the discussion in a way that surfaces insights.
After the conversation, we take everything we have learned and put in the real work. Our team spends hours analyzing what we heard from you, comparing it with our research, and brainstorming potential solutions. We then create a written document that summarizes your business, highlights the key challenges we identified, and provides a clear list of recommendations. These are not vague suggestions. Each recommendation is specific, actionable, and tailored to your situation. For example, if we saw that your booking system is outdated, we will suggest digital tools you can adopt immediately. If we noticed that your online reviews are inconsistent, we will recommend strategies to encourage satisfied customers to leave feedback. The document becomes a roadmap that you can use to start making changes the very next day.
We deliver the plan to you and give you the option of reviewing it together. Some businesses prefer to read it on their own and start implementing right away, while others appreciate the chance to schedule a second meeting with us to go through the plan line by line. In that follow-up meeting, we can clarify anything that is unclear, refine certain ideas, or help prioritize which actions you should take first. We want you to feel confident, not overwhelmed, so this step is flexible and centered on your comfort level.
Our relationship does not end after delivering the plan. If you want ongoing support, we are available for follow-ups as often as you need. For some businesses this means checking in a month later to see how implementation is going. For others it means multiple meetings spread across the year as new challenges come up. We treat every business differently, because every business is different. Some owners only need one session to feel confident, while others like the accountability of knowing someone will be there to guide them along the way.
This is where everything comes together. With your plan in hand and our ongoing support, you can start making changes that bring real results. Success might mean a smoother operation, more loyal customers, or stronger profits. Whatever success looks like for you, we’ll help you get there and build a foundation for lasting growth.